UPDATE - FIXED on 19.09.2021
Beginning: 15.09.2021 – 10.11 AM
Ending: 19.09.2021
Impact: Degradation of Luxembourg terminating
Dear customer, dear partner,
since 10.11AM today, we experience partial terminating outage to Luxembourg.
After investigation, we can confirm that several terminating local carriers are having the same issue. They are currently investigating to fix it.
Their last feedback at 11.05AM on 16.09.21 is:
*We kept this ticket open and are actively pushing for a solution. We will inform you as soon as we receive an update from our supplier.
Once the issue is solved we’ll monitor the performance to ensure sustained long-term quality.*
No ETA has been communicated at this stage.
Sewan Technical Team
