Beginning: 26.01.2021 – 09.00 AM
Ending: on going
Impact: Disturbances on Orange mobile
Dear customer, dear partner,
for several consecutive days now, we have noticed multiple and different termination problems towards the Belgian Orange Mobile network. Depsite several differents upstream carrier routes including our SEWAN headquarter and subsidiaries, we keep noticing persistant issues over Orange mobile.
We have raised incident tickets towards the concerned carriers, including Orange, but are still expecting a clear answer on Time To Repair from their side.
Therefore, please note that you may, hopefully on rare occasions, experience audio quality or unexpected cut of calls toward Orange mobile, for which we are doing our upmost best to receive garanties from Orange.
Best regards
SEWAN Technical Team
