Wednesday 13th January 2021

General communicate service [SEWAN] General information 13.01.2021

***** UPDATE - 13.01.2021 - 9.25PM *****

At 9.25PM today, Telenet confirmed the situation was resolved.

   


Beginning: 13.01.2021 – 10.00 AM

Ending: on going

Impact: Telenet fiber down

 

Dear customer, dear partner,

 

Please note that since 10AM this morning, we have noticed partial disturbances on Telenet internet lines on some areas of Brussels.

Therefore, if you or your customer(s) experience internet/telephony issues, this may be the root cause.

 

At this moment, we have not received any official information that their problem is fixed.

 

SEWAN Technical Team